Support topics
Account and sign-in
Help with signing in, password resets, account access, or a privacy request.
Billing and Wake Pro
Questions about checkout, your subscription, the Stripe billing portal, or plan access.
Notes and Node Spaces
Help with notes, uploads, node-space organization, or something that is not saving as expected.
Ask Wake
Tell us about unexpected AI behavior, an allowance issue, or a response that did not complete.
Email reminders
Help with reminder delivery, timing, or an email you expected but did not receive.
Bug reports
Share what happened, what you expected, and the browser and device you were using.
Contact Wake
Send us the details
Email [SUPPORT EMAIL] with a short description of the issue. Please do not send passwords, payment-card details, API keys, or other secrets. Screenshots are welcome when they help explain what you saw.
For legal information, read our Privacy Policy and Terms of Service.